Privacy Policy

Last updated: 15 June 2026

This Privacy Policy explains how Norvyn Ventures, a proprietorship firm operating the brand Bloom Books ("we", "us", "our"), collects, uses, and protects your information when you visit www.bloombooks.store (the "Website") and purchase our digital products. By using the Website, you consent to the practices described in this Policy.

1. Who We Are

  • Business name: Norvyn Ventures (Proprietorship)
  • Brand: Bloom Books
  • GSTIN: 33FSGPA4354E1Z5
  • Registered address: 6/6/29/1, JG Nagar South Street, 60 Ft Road, Tiruppur, Tamil Nadu – 641602, India
  • Contact: support@bloombooks.com

2. Information We Collect

  • Information you provide: name, email address, and billing details entered at checkout.
  • Payment information: processed securely by our third-party payment gateway. We do not store your card or banking details on our servers.
  • Automatically collected data: IP address, browser type, device information, pages visited, and similar usage data collected through cookies and tracking tools (see Section 5).

3. How We Use Your Information

  • Deliver your purchased eBook and send the download link and order confirmation;
  • Provide customer support and respond to your queries;
  • Send marketing emails, newsletters, and offers where you have consented (you can opt out at any time);
  • Analyse Website performance and improve our products and user experience;
  • Comply with legal, tax, and regulatory obligations.

4. Marketing Communications

If you opt in, we may send you promotional emails about new releases and offers. You can unsubscribe at any time by clicking the "unsubscribe" link in any email or by writing to support@bloombooks.com. We will continue to send essential transactional emails (such as order confirmations) regardless of marketing preferences.

5. Cookies & Tracking Technologies

We use cookies and similar technologies, including:

  • Google Analytics — to understand how visitors use our Website;
  • Meta (Facebook) Pixel — to measure and improve our advertising.

You can disable cookies through your browser settings, though some features of the Website may not function properly as a result.

6. How We Share Your Information

We do not sell your personal information. We share it only with:

  • Payment gateway provider — to process your payment securely;
  • Email/marketing service providers — to deliver order and marketing emails;
  • Analytics and advertising partners (Google, Meta) — as described above;
  • Authorities — where required by law, regulation, or legal process.

7. Data Retention

We retain your information for as long as needed to fulfil your order, comply with GST and other legal/tax requirements, and for legitimate business purposes. You may request deletion of your data (see Section 8).

8. Your Rights

You may, by contacting support@bloombooks.com, request access to, correction of, or deletion of your personal data (subject to legal retention requirements), and withdraw consent or opt out of marketing communications.

9. Data Security

We take reasonable technical and organisational measures to protect your information. However, no method of transmission over the internet is fully secure, and we cannot guarantee absolute security.

10. Children's Privacy

Our Website and products are intended for users aged 18 and above. We do not knowingly collect data from minors.

11. Grievance Officer

In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, the Grievance Officer is:

  • Name: Aswin
  • Email: support@bloombooks.com
  • Address: Norvyn Ventures, 6/6/29/1, JG Nagar South Street, 60 Ft Road, Tiruppur, Tamil Nadu – 641602

12. Changes to This Policy

We may update this Policy from time to time. The "Last updated" date above reflects the latest revision. Continued use of the Website after changes constitutes acceptance.

13. Contact Us

For any questions about this Privacy Policy, email support@bloombooks.com.